I mentioned last week that we’ve been working with a number of leaders who are about to announce a major change initiative to their teams. We’ve been helping them prepare and practice their initial communication. It’s crazy that we don’t do more deliberate practice in this area – it makes a HUGE difference! What we’ve learned through the data analytics of their performance? Here’s where the focus is:
- Portraying a compelling vision
- Being empathetic (here’s a post on that) https://www.linkedin.com/feed/update/urn:li:activity:6540255225754771456
- Being receptive
I love how this article from LimbicZen deconstructs why these factors are important from a neuroscience perspective.