At the Experience Accelerator, we have been working hard to deliver better performance in the area of behavioural skills. In this third of our three part series, we showcase one way of how we can answer “I wish I knew… how to identify blind spots that my managers have when leading change”. The path of […]
Before Christmas, I was intrigued by a McKinsey report which cited survey data that 40% of supervisors didn’t reach out to their team members to ask the simple question “how are you doing?” during the pandemic. Link to the original report is here: Talking about complex feelings at work A plethora of smart and thoughtful […]
Soft skills – those of us who research and practice in this domain know they are anything but. And somehow this nomenclature jibes with the somewhat “fuzzy around the edges” ways that we often diagnose soft skills performance gaps and success factors. And this leaves leaders and managers unclear on how they are perceived by […]
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