Augmenting our coaches with machine learning insights

After a period of hard grafting, digging deep on data and testing many many hypotheses, we’re starting to pilot our Augmented Feedback solution in coaching conversations with our clients. As we debrief our coachee’s Experience Accelerator scenario, we share human- and machine learning-generated feedback on the quality of their conversations. Bringing data science to the art of good conversations is a fascinating journey. Nuanced, intriguing and not always what you would expect!